FAQs
How do I order a piece of jewellery?
You can browse our selection of handmade jewellery in our online shop.
You can pay using a credit, debit card or PayPal.
I would like a variation that isn't offered in the online shop
Please contact us. We can change stones, sizes and more. We are always happy to help. We also offer a bespoke service.
Do you post internationally?
Yes we post all over the world.
How are your items delivered?
We use Royal Mail, everything is dispatched from our workshop in North Wales. At the checkout stage you can select which service you would like. We currently offer First class post free of charge but you can also choose a fully insured 'Special delivery' service. International orders are sent via Royal Mail tracked and signed service, please note that you are liable for any taxes or import fees associated.
What happens if I need to return an item?
Our returns policy applies which you can read here
My question isn't listed here
Please contact us and we will be happy to help.
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